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Device Switch

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Transferring content to your new BlackBerry 10 device

Switching to your new BlackBerry 10 device has never been easier. Whether you’re switching from an iPhone, an Android, or a BlackBerry device, there are several options that you can use when you’re transferring content to your new BlackBerry 10 device.

Select the type of device you’re switching from:

Not sure which version of
software you have?

See which version of device software is installed on your previous device:

If you’re switching from a BlackBerry device, to see which version of software is installed on your previous device, on the home screen of your previous device, do one of the following:

  • Click Options > About.
  • Click Options > Device > About Device Versions.

Device Switch App

Switching to a new BlackBerry 10 device doesn’t mean you have to start over. Use the Device Switch app to transfer data to your new device, including pictures, videos, calendar entries, and more.

Online Support


On device support

To get get help using your BlackBerry 10 smartphone, simply tap the help icon on your homescreen.

Support Resources

BlackBerry Docs
Knowledge base
BlackBerry 101
blackberry training
Help blog

BlackBerry Community


Stay up to date with news and help information via the Community App.