Technical Support

Visit the community-based portal designed to meet the needs of your role and relationship with BlackBerry. Each portal provides comprehensive access to resources, tools and experts for our mobility suites and Good Solutions products, such as downloads, server licenses, release and support notifications, support cases, the knowledge base, supported devices, forums, and much more.



 

Good Admin Portal
BlackBerry customers in admin, IT and communications roles can find all the resources needed to deploy, manage, support and drive adoption of all Good solutions. Members can access downloads, documentation, server licenses, entitlements, support cases, knowledge base, cloud Good Controls, an online community, videos, release and support notifications, their peers, Good experts and more for Good Dynamics and Good for Enterprise solutions.

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How to Gain Access
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Good Developer Network
Developers can access Good Dynamics SDK downloads, product manuals, API references, sample apps, shared services and a community of peer experts to build enterprise-ready secure mobile apps and workflows running on the Good Dynamics Secure Mobility Platform.

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Good End User Portal
Enterprise employees can innovate and increase productivity using mobile apps and workflows, while keeping business data secure and in compliance. End users of Good solutions can find video tutorials, quick start guides, product manuals and community help.

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Good Partner Portal
BlackBerry channel partners for Good Dynamics and Good for Enterprise solutions can access the resources they need for a successful partnership with BlackBerry and excellent support of their customers, including software downloads and product manuals.

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Implement & Educate - Mobility Suites

View the Product Documentation & Training

Engage - Professional Services

BlackBerry offers planning, design, implementation and migration services for BlackBerry enterprise software, ensuring enterprise-specific security, productivity, scalability and continuity requirements are met.

BlackBerry Jumpstart and Quickstart offerings map tightly with the BlackBerry Secure EMM Suites, and serve deployments of varying sizes. Predefined add-on services are also available MAM, MDM, MCM and IAM cabailities.

BlackBerry Professional Services can also work with you to deliver a targeted solution for your organization