One-stop enterprise help
Preparing for your install or upgrade
Ready to install or upgrade to the latest version of BlackBerry® Enterprise Service? Be sure to view the Pre-install and Pre-upgrade checklist.
Scan barcode above to view the checklist on your mobile device
BES10 Five Step Quick List:
1. Manage your BlackBerry, iOS and Android devices
• See if you qualify for FREE licenses through EZ Pass
• Pricing Overview
2. Choose your support options
3. Download and install your BES10
4. Configure your BES10 and infrastructure (PDF)
5. Add users to your BES10 on BlackBerry, iOS and Android
BlackBerry Enterprise Service 10 Licensing Service
In BlackBerry Enterprise Service 10.x,
a new way of managing Licenses
(formerly known as CALs) was introduced.
The Licensing Guide can help you with:
- License Types and Requirements
- Claiming, Configuration and Managing
- FAQ and Troubleshooting
BBM Protected Support
Support for your multi-OS environment
BlackBerry® Support helps you realize the full potential of your mobile environment, minimize costly downtime and support all users managed through a BlackBerry mobility management solution, including those using iOS and Android™ devices.