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Get help setting up your new BlackBerry Q5

Start up your BlackBerry Q5

Find out how to insert your
SIM card and media card

Transfer your information

Transfer your media and more to
your new BlackBerry Q5

Set up your BBM and social apps

Get started with BBM

Add and edit BBM contacts

Use BBM Video with Screen Share

Set up your email

Get your email onto your
BlackBerry Q5

Set up your storage

Set up external storage to save
space on your smartphone

Note: the Dropbox application is pre-installed on your BlackBerry® Q5 device.

Transfer your information

Transferring your data from BlackBerry smartphones and other devices is easy.

Online support


On-device support

To get help using your BlackBerry Q5 smartphone, simply tap the Help Icon on your home screen.

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