Click on a smartphone above, or to find support for an earlier model by selecting a device from the drop-down menus.
Hardware Diagnostic BlackBerry Virtual Expert
Does your BlackBerry smartphone need a health assessment? Are you considering a repair? The BlackBerry Virtual Expert diagnostics application is a simple self guided diagnostics app brought to you by BlackBerry.
You will be guided through a series of hardware tests to produce a test results summary.
Download the app