See the latest Knowledge Base articles for the PRIV and BlackBerry apps for Android™ .
Visit the BlackBerry Knowledge Base to view more articles.
To view troubleshooting steps for reloading your device software click here.
View the latest BlackBerry Help Blog posts:
Does your BlackBerry smartphone need a health assessment? Are you considering a repair?
The BlackBerry® Virtual Expert diagnostics application is a simple self guided diagnostics app brought to you by BlackBerry. A series of hardware tests guides you to a test results summary. Just scan the barcode to the right to get the app free!
To get help using your PRIV, simply click the BlackBerry Help icon.
Chat with friends on Android, BlackBerry and iPhone.