Skip to content

Software & Downloads support

Quick access to files and post-installation support

Device software support

Find support resources for your BlackBerry smartphone or tablet
operating system. Get the latest software for your BlackBerry
smartphone to access new features and applications, improve the
performance of your smartphone or resolve a technical issue.

Desktop software support

Using software for your desktop helps you sync your organizer, music, photos
and media files from your Mac or PC to your BlackBerry device. Find support
resources to help you use this software.




Device Software support


Desktop Software support

BlackBerry World

Access games, social networking apps and productivity apps available through BlackBerry® World™ storefront.

Business software downloads

Find server and client downloads along with additional resources for IT administrators, help desk staff members and enterprise users.

Updating your device software

Running the latest version of your device's operating system ensures you have access to the newest features and improvements. Watch for regular update notifications, and always make sure to back up your data prior to upgrading.

Online Support


On device support

To get help using your BlackBerry 10 smartphone, simply tap the help icon on your homescreen.

Support Resources

BlackBerry Docs
Knowledge base
BlackBerry 101
blackberry training
Help blog

BlackBerry Community


Stay up to date with news and help information via the Community App.