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BLACKBERRY SUPPORT

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BES Resources

>   View support resources for BES installation and administration

Enterprise Apps

>   View support resources for Enterprise
     app installation and administration

BlackBerry ID (BBID)

BlackBerry ID is required to use BlackBerry Blend.

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Support Services

BES12 Annual Subscriptions include support. If you have perpetual licenses, renew your support contract and/or upgrade your licenses to BES12 using Software Assurance. As you get ready for BES12, we can help with Professional Services that can get you up and running quickly – from simply reviewing your plan to migrating users on BlackBerry smarpthones and competitive devices.

myAccount

myAccount combines the functionality
of BlackBerry Expert Support Center (BESC)
and BlackBerry Account Center (BBAC) into
one easy to use portal.  The same Expert
Support Center self-service tools that existed
within BESC can now be found within
myBlackBerry.

BlackBerry Docs

Find planning, installation, administration, and quick
reference guides and tutorials to help you manage
the BlackBerry®, iOS and Android™ device
mobility management software.

Popular Administrator Documentation

>   BES10 Licensing
>   BES10 supported features by device type
>   Preinstallation and preupgrade checklist for BES10

Online Support

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On device support

To get get help using your BlackBerry 10 smartphone, simply tap he help icon on your homescreen.

Support Resources

BlackBerry Docs
Knowledge base
BlackBerry 101
Youtube
blackberry training
Help blog

BlackBerry Community

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Stay up to date with news and help information via the Community App.

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