Getting Started

Choose one of the options below to learn more and to get started with BES®12.

Licenses

View tutorials that provide step-by-step instructions with screenshots to active devices on BES12.

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Smartphone Activation

View tutorials that provide step-by-step instructions with screenshots to active devices on BES12.

 

BES12.1 or newer can manage devices using KNOX MDM. When you activate a KNOX enabled device it is automatically identified by BES12. For more information review our product documentation.

Starting with BES12.4 BlackBerry begins integrating Good to create the most flexible, unified EMM platform for more information click here to view our blog post.

Server Downloads

Customers with an active enterprise support entitlement have access to download enterprise server software downloads using the myAccount Server Downloads feature. For more information on myAccount and the Server Downloads feature click here.

Want to learn more about support services? Click here.

For Customers who wish to start a free trial click here.

Resources

BlackBerry UEM / BES Versions

BlackBerry UEM


Learn more and get started with BlackBerry UEM.

 

BlackBerry UEM Cloud


Learn more and get started with BlackBerry UEM Cloud.

 

BES10


Learn more and get started with BES10.

 

BES5


Learn more and get started with BES5.

 

myAccount


Access myAccount and manage your enterprise software without the need to pick up the phone. In our easy to use, mobile-browser friendly portal you can search troubleshooting information, manage subscriptions and generate support tickets.

 

Premium Support


Do you have Premium Support? Contact us 24x7x365. We offer quick response times and priority routing to tier 3 analysts for businesses with mission-critical needs.

 

Knowledge Base


Repository of thousands of articles and resources focused on helping customers solve issues with any BlackBerry products or solutions.