View product support timelines for all BlackBerry® software.

Note: these dates are subject to change without notice.

Enterprise Software

  • BlackBerry Enterprise Servers
    • Unified Endpoint Manager / BlackBerry Enterprise Service 12
      Product Name and Version General Availability End of Support
      BES12 v12.0 Server Software Nov 13, 2014 Feb 27, 2016
      BES12 v12.1 Server Software Feb 27, 2015 Jul 9, 2016
      BES12 v12.2 Server Software Jul 9, 2015 Oct 30, 2016
      BES12 v12.3 Server Software Oct 30, 2015 Jan 29, 2017
      BES12 v12.4 Server Software Jan 29, 2016 Jun 30, 2017
      BES12 v12.5 Server Software Jun 30, 2016 Jul 24, 2018
      UEM v12.6 Server Software Dec 22, 2016 Jul 24, 2018
      UEM v12.7 Server Software Jul 24, 2017 Mar 29, 2019
      UEM v12.8 Server Software Mar 29, 2018 Jul 23, 2019
      UEM v12.9 Server Software Jul 23, 2018 TBA

      TBA – To Be Announced; no dates have been announced to date.

      BlackBerry Enterprise Service 12 (BES12) re-branded BlackBerry Unified Endpoint Manager (UEM) starting with v12.6

    • BlackBerry Enterprise Mobility Server
      Product Name and Version General Availability End of Support
      BEMS v2.4 Mar 8, 2017 Jul 26, 2018
      BEMS v2.6 July 26, 2017 Apr 2, 2019
      BEMS v2.8 Apr 2, 2018 Aug 8, 2019    
      BEMS v2.9 Aug 8, 2018 TBA

      TBA – To Be Announced; no dates have been announced to date.

    • Legacy Servers
      • BlackBerry Enterprise Service 10
        IMPORTANT NOTE: This product is End of Life on Jun 30, 2017 as per notification on Jan 26, 2016.
        Product Name and Version General Availability End of Sale End of Support
        BlackBerry® Enterprise Service 10.0 server software Jan 23, 2013 Dec 31, 2015 May 31, 2015
        BlackBerry® Enterprise Service 10.1 server software May 14, 2013

        Nov 20, 2013 May 31, 2015
        BlackBerry® Enterprise Service 10.2 server software Nov 20, 2013 Nov 20, 2014 Jun 30, 2017
        BES10 End of Life includes end of support / life of all BES10 based solutions, including BlackBerry Resource Kit for BES10, BlackBerry Enterprise IM for BES10 (BlackBerry Collaboration Service or BCS10) and BlackBerry Web Services for BlackBerry Enterprise Service 10.
      • BlackBerry Enterprise Server
        alert IMPORTANT NOTE: BlackBerry Business Cloud Services is End of Life on Aug 26, 2016 as per notification on Mar 14, 2016.
        Product Name and Version General Availability End of Sale End of Support
        BlackBerry® Enterprise Server for IBM® Lotus® Domino® v5.0.4 Sep 20, 2012 Nov 16, 2014 TBA
        BlackBerry® Enterprise Server for Microsoft® Exchange v5.0.4 Sep 20, 2012 Nov 16, 2014 TBA
        BlackBerry Enterprise Server for Microsoft Office 365 v1.0 Mar 17, 2011 Nov 16, 2014 TBA
        BlackBerry Enterprise Server for Novell® Groupwise® v5.0.4 Nov 19, 2013 Nov 16, 2014 TBA
        BlackBerry Business Cloud Services
        Oct 25, 2011 May 18, 2016 Aug 26, 2016

        TBA – To Be Announced; no dates have been announced to date.

      • BlackBerry Enterpise Server Express
        Product Name and Version General Availability End of Sales End of Support
        BlackBerry® Enterprise Server Express for IBM® Lotus® Domino® v5.0.4 Sep 20, 2012 Oct 29, 2014 TBA
        BlackBerry® Enterprise Server Express for Microsoft® Exchange v5.0.4 Sep 20, 2012 Oct 29, 2014 TBA

        TBA – To Be Announced; no dates have been announced to date.

  • Good Dynamics Servers
    • Good Control & Good Proxy
      Product Name and Version General Availability End of Support
      Good Control & Good Proxy v5.x
      Mar 2018
      TBA
      Good Control & Good Proxy v4.x
      Jul 2017
      Mar 2019
      Good Control & Good Proxy v3.x
      Dec 2016
      Mar 2019
      Good Control & Good Proxy v2.x
      Aug 2015
      Dec 2016
      Good Control & Good Proxy v1.x
      Nov 2011
      Aug 2016

      TBA – To Be Announced; no dates have been announced to date.

    • Good Control MDM/MAM
      Product Name   Notification End of Sales End of Life
      Good Control MDM/MAM
      Jan 26, 2016
      May 31, 2016
      May 31, 2017
    • Good Wrapping Server
      Product Name & Version 
      General Availability
      End of Life
      Good Wrapping Server v1.x
      May 2013
      September 15, 2017
    • Good Enterprise Mobility Server (GEMs)
      Product Name and Version General Availability   End of Support
      GEMS v2.x
      Nov 2015 Jul 2017
      GEMS v1.5
      Aug 2015 Nov 2016

      GEMS is now rebranded as BlackBerry Enterprise Mobility Server (BEMS). Please refer to “BlackBerry Enterprise Servers” section, of this page, for BEMS versions.

  • Good for Enterprise (GFE) Servers
    Product Name Notification End of Sales End of Life
    Good Mobile Messaging Server (GMMS) Jun 27, 2016 Aug 31, 2016 Aug 31, 2017
    Good Mobile Control (GMC) and Good Mobile Access Jun 27, 2016 Aug 31, 2016 Aug 31, 2017
  • Other Good Solutions
    Product Name Notification End of Sales End of Life
    Good AppCentral
    Jan 26, 2016 May 16, 2016 May 31, 2017
    Good Samsung for Knox
    Jan 26, 2016
    Feb 29, 2016 Aug 31, 2016
    Macheen Mobile Connect
    Jan 26, 2016
    Jan 26, 2016
    Feb 28, 2017
    BoxTone MDM
    Jan 26, 2016
    Jan 26, 2016
    Jan 26, 2016
    3LM Enterprise MDM
    Jan 26, 2016
    Jan 26, 2016
    Jan 26, 2016
    Good Pro
    Jan 26, 2016
    NA
    Jan 26, 2016
    Good Mobile Service Manager (MSM)
    May 2, 2016
    Feb 28, 2017
    Feb 28, 2018
    Good Connect Server
    Feb 27, 2018
    Feb 27, 2018
    Jun 30, 2018

    NA = Not applicable

    Product Name General Availability End of Support
    Good Control Cloud
    July 2014 TBA

    TBA = To Be Announced; no dates have been announced to date

    Only end of life notifications announced after Jan 1, 2016, are listed above. View all Good Solutions notifications.

  • BlackBerry Workspaces
    • BlackBerry Workspaces Appliance-X
      Version Number General Availability End of Support Notification
      Version 1.9.x and earlier Dec 18, 2016 Feb 28, 2018 -
      Version 1.10.x Apr 6, 2017 Nov 1, 2018 -
      Version 1.11.x Jun 29, 2017 Jan 1, 2019 -
      Version 1.12.x Oct 10, 2017 Jan 1, 2019 -
    • BlackBerry Workspaces app for Mac
      Version Number General Availability End of Support Notification
      Version 3.3.x and earlier Dec 29, 2016 Feb 28, 2018 -
      Version 3.4.x Feb 8, 2017 Nov 1, 2018 -
      Version 3.5.x Jul 27, 2017 Jan 1, 2019 -
    • BlackBerry Workspaces for Windows
      Version Number General Availability End of Support Notification
      Version 5.4.x and earlier Nov 24, 2016 Feb 28, 2018 -
      Version 5.5.x Apr 5, 2017 Nov 1, 2018 -
      Version 5.6.x Aug 31, 2017 Jan 1, 2019 -
    • Workspaces SharePoint Connector
      Version Number General Availability End of Support for Cloud organizations Notification
      Version 3.2.x and earlier Nov 1, 2015 Nov 1, 2018 -
    • BlackBerry Workspaces vApp Server
      Version Number General Availability End of Support Notification
      Version 5.4.x and earlier Mar 6, 2017 Feb 28, 2018 -
      Version 5.5.x May 23, 2017 Nov 1, 2018 -
    • BlackBerry Workspaces vApp Web App
      Version Number General Availability End of Support Notification
      Version 5.4.x and earlier Mar 6, 2017 Feb 28, 2018 -
      Version 5.5.x May 23, 2017 Nov 1, 2018 -
  • BlackBerry 2FA
    Product Name and Version General Availability End of Support
    BlackBerry 2FA v1.7 May 29, 2015 Mar 31, 2018
    BlackBerry 2FA v1.8 Apr 8, 2015 Mar 31, 2018
    BlackBerry 2FA v2.0 Jun 22, 2016 Mar 31, 2018
    BlackBerry 2FA v2.5 Nov 16, 2016 Jul 31, 2018
    BlackBerry 2FA v3.0 Jul 14, 2017 TBA
    BlackBerry 2FA v3.1 Jan 1, 2018 TBA

    TBA = To Be Announced; no dates have been announced to date

Smartphones & Tablets

  • Operating Systems
    Product End of Sales and Development End of Life
    BlackBerry 10 OS versions 10.0, 10.1 and 10.2.X Dec 2014 April 2018
    BlackBerry 7 OS versions 7.0 and 7.1 Jul 2014 April 2018
    BlackBerry 6 OS Dec 2013 April 2018
    BlackBerry Device Software 5
    Sept 2013 April 2018
    BlackBerry PlayBook OS 1.0.X Dec 2013 April 2018
    BlackBerry Smart Card Reader version 2.X Jun 2013 April 2018
    BlackBerry PlayBook OS 2.0.x and 2.1.X Apr 2014 April 2018

    End of Development

    The date as of which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of software. Technical Support will attempt to exhaust all options to provide a product resolution, but resolution cannot be guaranteed.

    End of Life

    • The product will no longer be supported by BlackBerry
    • There will be no new versions of software
    • No software patches, security fixes or workarounds will be generated to resolve any product issues
    • BlackBerry Technical Support will no longer accept or troubleshoot issues directly related to the OS or application
  • Apps

    BBOS

    Product Name and Version End of Sales and Development End of Life
    BlackBerry Application Resource Monitor July 31, 2016 June 1, 2018
    BlackBerry Bridge for PlayBook July 31, 2016 June 1, 2018
    BlackBerry News Dec 1, 2012 June 1, 2018
    BlackBerry Traffic Mar 27, 2015 June 1, 2018
    BlackBerry Wallet July 31, 2016 June 1, 2018
    Ebay July 31, 2016 June 1, 2018
    MySpace for BlackBerry OS Jul 1, 2013 June 1, 2018
    Windows Live Messenger For BlackBerry OS
    Apr 1, 2014 June 1, 2018

    BB10

    Product Name and Version End of Sales and Development End of Life
    BlackBerry Blend July 31, 2016  
    BlackBerry Bridge for PlayBook July 31, 2016 June 1, 2018
    BBM Meetings Feb 10, 2016 June 1, 2018
    Connect to Dropbox July 31, 2016 June 1, 2018
    Device Switch (BlackBerry 10) June 1, 2018  
    Google Talk Mar 18, 2016 June 1, 2018
    Print to Go Jan 1, 2016 June 1, 2018
    Windows Live Messenger For BlackBerry 10 Apr 1, 2014 June 1, 2018
    Yahoo Messenger Mar 18, 2016 June 1, 2018

    Desktop

    Product Name and Version End of Sales and Development End of Life
    BlackBerry Desktop Manager Aug, 2014 June 1, 2018
    BlackBerry Desktop Software Aug, 2014 June 1, 2018
    BlackBerry Link June 1, 2018  

     

    End of Development

    The date as of which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of software. Technical Support will attempt to exhaust all options to provide a product resolution, but resolution cannot be guaranteed.

    End of Life

    • The product will no longer be supported by BlackBerry
    • There will be no new versions of software
    • No software patches, security fixes or workarounds will be generated to resolve any product issues
    • BlackBerry Technical Support will no longer accept or troubleshoot issues directly related to the OS or application

    • Other
      Product Name Notification Date End of Sale End of Life
      ManyMe Service July 20, 2017 July 20, 2017 Aug 20, 2017
      WorkLife Service July 20, 2017 July 20, 2017 Aug 20, 2017

Learn More

Notifications


Read about End-of-life notifications for BlackBerry software.

 

Terminology


Read about terminology used in End-of-life announcements.