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Please refer to the chart below to find out where you may find the content you are looking for.

Access to support related documentation, training, and knowledge base articles are available at

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For users of the Admin Community

To service you better, we are launching new feature-rich technology in mid-April that will be include new Admin Forums. In the meantime, the following features can still be accessed through here

  • Viewing, Adding and Managing your on-premises and cloud BlackBerry servers and licenses, including UEM, Good Control (GC), Good Proxy and BlackBerry Enterprise Mobility Servers (BEMS)
  • Viewing and managing your dynamics applications
  • Adding and managing organizational admins

The following features can be accessed through myAccount

  • Getting Started with BlackBerry Enterprise Software
  • Product Resources
  • Subscriptions to Software Notifications

Access the myAccount User Guide to for more details

To learn more about our support offerings please visit this link.

For users of the Developer Community

BlackBerry has launched a new Developers for Enterprise Apps site.

The new site has been specifically designed to provide quicker and easier access to the downloads, resources, and tools you use most often. We have updated the navigation to allow you to browse by product or by resource type.

Please visit and log in with your existing BlackBerry Online Account credentials.

For users of the Beta Community

If you plan to continue beta testing BlackBerry software products, please onboard into the new beta platform via the following steps:

  • If you have your existing BlackBerry Community login credentials:
    1. Onboard into the new BlackBerry Beta Community available at with your existing BlackBerry Community login credentials.
  • If you do not have or have forgotten your existing BlackBerry Community account:
    1. Create or use the ‘forgot password’ function available at
    2. After obtaining your BlackBerry Community login credentials, please onboard into the new BlackBerry Beta Community at

Please email with any questions regarding this onboarding process.